Shipping policy
Shipping Policy
At Liquid I.V., we are committed to getting your order to you as quickly and reliably as possible. Please review our shipping policy below.
Order Processing Time
All orders are processed within 0–1 business day of purchase confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.
Business days: Monday through Friday, excluding federal holidays.
Estimated Delivery Time
Once your order has been shipped, estimated delivery times are as follows:
| Shipping Method | Processing Time | Transit Time | Estimated Total |
|---|---|---|---|
| Standard Shipping | 0–1 Business Day | 3–5 Business Days | 3–6 Business Days |
Note: Delivery estimates are based on business days (Monday–Friday) and do not include weekends or public holidays. Actual delivery times may vary depending on your location and carrier conditions.
Shipping Carriers
We ship via major carriers including UPS, FedEx, and USPS. The carrier used for your order will be selected based on your delivery address and order size.
Shipping Rates
Shipping rates are calculated at checkout based on your order total, weight, and delivery destination. Free shipping may be available for qualifying orders — please check our current promotions at checkout.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package directly on the carrier's website.
Domestic Shipping
We currently ship to all 50 U.S. states. Orders shipped to Alaska, Hawaii, and U.S. territories may require additional transit time.
International Shipping
At this time, we ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
Delays & Issues
While we strive to meet all estimated delivery windows, delays may occasionally occur due to high order volumes, weather conditions, or carrier disruptions. If your order has not arrived within the estimated timeframe, please contact us and we will be happy to assist.
Contact Us
If you have any questions about your shipment, please reach out to our customer support team:
- Email: support@liquidiv.com
- Hours: Monday–Friday, 9:00 AM – 5:00 PM PST